Service Support

Great service. Great partners. Great for your practice.

Innovative technology. Award-winning service.

Providing best-in-class laser service to clients is your top priority. Which makes servicing your Cynosure products our top priority. As a world leader in the aesthetic industry, we’re proud to offer one of the finest service programs, backing every product with our award-winning support.

Leading the industry

  • Average tenure of 15 years of service among engineers
  • More than 35 service vans and 5 warehouses across the United States
  • Annual training and certification on Cynosure product specifications
  • All technicians are certified or hold an accredited degree in electronics
  • Voted “Best in the Industry” for superior technical response Winner of Laser & Light Choice Award by Aesthetics Trends & Technologies
  • Company voted Best Customer Service/Support Organization by AT&T Choice Awards
  • Cynosure proudly stands by a 24-48 hour technical response time for warranty or contract customers

Service support when you need it

Live call center agents available 24 hours a day, 7 days a week.

  • For inquiries or service requests, contact us at service@cynosure.com or call 888.523.2233
  • For International inquiries and requests call: 978.256.4200