The Xerf, Mosaic and eCO2 devices include a location tracking feature that will allow Cynosure to determine the precise location of Customer’s Cynosure device. Cynosure collects this information so that Customer’s Cynosure device can be located in the event it has been stolen or misappropriated. The location tracking feature is continuously enabled while the Customer uses the Cynosure device. The Device Location Data (defined below) will be collected each time the Cynosure device changes state and, unless you withdraw your consent earlier, shall be retained until the Cynosure device next changes state and updated Device Location Data is collected. If your device is stolen or misappropriated, you may contact Cynosure at [email protected].
In addition, the Xerf, Mosaic and eCO2 devices include IoT functionality. IoT enables Cynosure to connect to the Cynosure device and exchange information with it over the internet. Cynosure uses IoT to provide remote assistance. Remote assistance support allows a Cynosure professional to access and review non-personal data from your Cynosure device to improve system performance and diagnose system faults. Remote assistance support allows the device to autonomously transmit diagnostic and telemetry information to Cynosure. The information is transmitted using an HTTPS based protocol via Wi-Fi- or a mobile network. All data is stored and analyzed using the Microsoft Azure Cloud third party server platform.
Likewise, Xerf, Mosaic and eCO2 devices include OTA functionality. OTA enables Cynosure to wirelessly deliver software or firmware upgrades, bug fixes, and new features to connected devices over the internet or cellular networks. OTA eliminates the need for physical connections like USB drives, saving time, cost, and improving security by patching issues quickly. The process involves notifying the device, downloading the (often partial) update, verifying it, and then installing it, often requiring a reboot, similar to how your phone updates.
By signing this purchase agreement, Customer gives its express consent, on behalf of itself and its users of the Cynosure device, for Cynosure: (1) to collect, use, and process the precise location data of Customer’s Cynosure device, including GPS coordinates (collectively, the “Device Location Data”), for theft prevention and device recovery purposes; (2) to collect, use and process diagnostic and telemetry information from your device to improve system performance and diagnose system faults; and (3) to wirelessly deliver software or firmware upgrades to your device. Customer, and the individual executing this Agreement as Customer’s duly authorized representative, represent and warrant that they have all requisite authority to give the foregoing consent on behalf of all of Customer’s users of the Cynosure device, that Cynosure’s use of such geolocation services, IoT and OTA will not interfere with Customer’s other devices and/or property and that Cynosure will not be held liable for any interference with Customer’s other devices and/or property.
This consent is voluntary and can be withdrawn in part or in full at any time by contacting Cynosure at [email protected]. Please note that if Customer withdraws its consent to collection of Device Location Data, Cynosure will no longer be able to assist Customer with locating the Cynosure device in the event it is stolen or misappropriated. If Customer withdraws its consent to IoT, Cynosure will not be able to provide remote assistance. If Customer withdraws consent to OTA, Cynosure will not be able to provide software or firmware upgrades wirelessly. Please review Cynosure’s full Privacy Notice at https://www.cynosure.com/privacy-policy/ for more information about its data handling practices.